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Use cases

The questions before a booking, answered.

Businesses that sell tours, trips and experiences answer the same questions before every booking. Answer them once, on your own page, and share it wherever customers ask: in WhatsApp, by e-mail or in your bio.
Activities with limitsTours and excursionsWorkshops and group requestsGroup trips and meetups

Outdoor and adventure activities

Activities with limits

The problem

Some activities aren’t for everyone: a minimum age, a height or weight limit, being able to swim. If that only comes out at the start, you face a refund, a disappointed family and an awkward conversation.

With Wynoot

  • Your limits are checked before anyone books.
  • If something doesn’t fit, customers are told why, and shown what does.
  • You decide the limits. Nothing is shown before you confirm it.

No surprises at the start, and families pointed to the right activity.A refund, a disappointed family and a bad review avoided before they happen.

Example. Today: We have a 6-year-old, can we kayak? (Phone); Sorry, he’s too young for this one. (At the start). With Wynoot, a customer asks: We have a 6-year-old. Can we do the kayak tour? The answer: Not this one. Not this one: the kayak tour is from 10 years. The family paddle on Sunday is from 5. Next step: See the family paddle.

Today

  • PhoneWe have a 6-year-old, can we kayak?
  • At the startSorry, he’s too young for this one.

With Wynoot

Example

We have a 6-year-old. Can we do the kayak tour?

Not this one

Not this one: the kayak tour is from 10 years. The family paddle on Sunday is from 5.

See the family paddle

Tour operators and guides

Tours and excursions

The problem

Every booking starts with the same questions. Is it all right for children? How fit do we need to be? What if it rains? You answer them by phone, e-mail and WhatsApp, often in the evening. People who don’t get an answer quickly book somewhere else.

With Wynoot

  • Your tours on your own site, with real dates and places left.
  • Customers check whether a tour suits their group before they book.
  • When something isn’t clear, Wynoot asks you instead of guessing.

Fewer repeated questions, and customers who can decide at any hour.Bookings come straight to you, on your own page, without a booking site’s commission.

Example. Today: Is the canyon walk OK for a 9-year-old? (WhatsApp); Do you still go if it rains? (E-mail); How long is the walk exactly? (Phone). With Wynoot, a customer asks: Can my 9-year-old join the canyon walk on Saturday? The answer: Fits. Yes. The canyon walk is from 8 years. 3 places left on Saturday. Next step: Book Saturday.

Today

  • WhatsAppIs the canyon walk OK for a 9-year-old?
  • E-mailDo you still go if it rains?
  • PhoneHow long is the walk exactly?

With Wynoot

Example

Can my 9-year-old join the canyon walk on Saturday?

Fits

Yes. The canyon walk is from 8 years. 3 places left on Saturday.

Book Saturday

Workshops, classes and group outings

Workshops and group requests

The problem

“Is it for beginners?” “Can 15 colleagues come on a Friday?” Group and company requests arrive as e-mails that need several replies before anything is booked.

With Wynoot

  • Group size is checked straight away, against the limits you set.
  • Larger groups are pointed to the right option.
  • If a group doesn’t fit the usual booking, customers are told why and asked to contact you.

Fewer back-and-forth e-mails before a group can book.Larger bookings that don’t get lost in your inbox.

Example. Today: We are 15 colleagues, is Friday possible? (E-mail); And is it suitable for beginners? (E-mail). With Wynoot, a customer asks: We’re 15 colleagues. Can we come on Friday afternoon? The answer: Not this one. Not as a regular booking: this workshop takes up to 12 people. For larger groups, ask the host. Next step: Ask the host.

Today

  • E-mailWe are 15 colleagues, is Friday possible?
  • E-mailAnd is it suitable for beginners?

With Wynoot

Example

We’re 15 colleagues. Can we come on Friday afternoon?

Not this one

Not as a regular booking: this workshop takes up to 12 people. For larger groups, ask the host.

Ask the host

Travel creators and guides with a following

Group trips and meetups

The problem

Your followers love the trip. Then the messages start. Can I come on my own? What level is it? Are there places left? The link in your bio goes to a form or a spreadsheet, and you keep track of who paid by hand.

With Wynoot

  • One page for your trip that you can share wherever you post.
  • “Can I join?” is answered from what you have said about the trip.
  • Places, bookings and questions in one place.

Interest turns into bookings, without hours in your messages.Your audience books with you directly. No spreadsheet, no chasing who paid.

Example. Today: Never hiked before, can I still come? (Comment); Is it OK to join on my own? (DM); How many spots are left?? (DM). With Wynoot, a customer asks: We’re 3 friends. Can we still join the coast trip? The answer: Fits. Yes. There are 6 of 12 places left on the trip. Next step: Join the trip.

Today

  • CommentNever hiked before, can I still come?
  • DMIs it OK to join on my own?
  • DMHow many spots are left??

With Wynoot

Example

We’re 3 friends. Can we still join the coast trip?

Fits

Yes. There are 6 of 12 places left on the trip.

Join the trip

The same in every use case.

  • One link, shared anywhere

    Send it in WhatsApp, by e-mail or from your bio. Customers check and book there.

  • You decide what’s true

    Nothing reaches your customers until you have confirmed it.

  • Your brand, your site

    Customers stay with you, on your own page, from question to booking.

  • Honest answers

    Fits, not this one, or check first, always with a reason. No guessing.

Booking is available today. Answering customer questions is in beta.

Try the interactive examples →

See it with your own offering.

Bring one tour, trip or workshop and the questions you hear most. We’ll show you how your customers would see it.

Book a demoGet started

We’re currently working closely with a small group of businesses.

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